WhatsAppAssistant

No. If you already have a WhatsApp Business account, the agent connects to it and setup takes about twenty-four hours: your ongoing conversations, contacts and history all stay in place. A dedicated number is only worth it in two cases. First, when your current number is a personal mobile you would rather not expose. Second, when several people need to follow conversations without sharing a phone. In those situations we set the number up for you, within the same timeframe. The one setup to avoid is a standard personal WhatsApp account: it lacks the business features required, and Meta restricts its commercial use.

Yes: links to your pages, menu, booking page or contact form, but also images and documents, a map, a price list or directions for instance. Those assets are prepared with you at setup and the agent draws from that approved library, it never generates them on the fly. That is what guarantees it will not send an outdated photo or last year's prices. Updating a document takes one message from you and the new version is live within twenty-four hours. Reply formatting adapts to the conversation, and sensitive or complex requests are passed to you with their full context rather than handled automatically.