FAQ

Frequently asked questions about our AI agents

A Flows Studio AI agent answers your customers for you, from your information, on your website, WhatsApp, Instagram or by email. It goes live about 72 hours after a 30-minute brief, updates are done within 24 hours at no extra cost, and the demo built on your business is free with no commitment.

Frequently asked questions
What is an AI agent?

An assistant that answers your customers for you, from your information, on your website, WhatsApp, Instagram or by email.

How much does it cost?

Every agent has a one-off setup and a monthly subscription, shown on the Pricing page. Packages reduce the setup cost.

How long until it is live?

A 30-minute brief, 48 to 72 hours of setup, then a day for your tests and approval.

Do I need technical skills?

No. We configure everything; you approve before go-live.

Which languages does the agent speak?

Your customer's language, including English, French and Dutch.

What if the agent does not know the answer?

It does not make one up: it passes the request to your team.

My information changes: how is the agent updated?

One email is enough. The update is done within 24 hours at no extra cost.

Is my data protected?

It is hosted in the European Union and never used to train the AI. Details are on the Data and security page.

Do you work outside Belgium?

Yes, with businesses in Belgium, France, Luxembourg, the Netherlands and Spain.

How do I start?

Request a free demo: within 24 hours you receive a demo built on your business, with no commitment.

Further reading