AI chatbot and concierge for hotels
Your guests ask the same questions before and during their stay: check-in time, parking, breakfast, the spa, restaurants nearby. Flows Studio sets up an AI agent that answers them at any hour, in English, French and Dutch, on your website and on WhatsApp. Your front desk keeps its time for welcoming guests.
What the agent handles
- Practical questions: opening hours, access, parking, services, pets, cancellation terms.
- Recommendations: restaurants, activities, transport, from your own selection.
- Booking requests, passed to your team or directed to your booking engine.
- Complex requests, which reach you with their full context.
How it works
- A 30-minute brief on your business and your most frequent questions.
- Setup in 48 to 72 hours, from your website and documents.
- Go-live within a day after your approval. Updates are done within 24 hours at no extra cost.
Does the agent replace my front desk?
No. It handles repetitive questions and passes anything that needs a person to your team.
Do I need to change my booking system?
No. The agent directs guests to your booking engine or to your team. Nothing changes in your system.
Which languages does it speak?
English, French and Dutch.